By: Mark Rohmann
I have found a fantastic way to literally save hundreds of dollars on your central A/C repairs.
Don’t use Central Air conditioning (CAC) which is promoted and advertised in our Woodlands Homeowners Directory.
A little over two weeks ago our A/C went out at night. The next morning we called the company listed in our handbook and a service rep came out for a charge of $135. I asked if that fee is taken off if repairs are done to which the office said no. I later found out that the larger, more reputable A/C companies have coupons that refund the service charge, however this fee pales in comparison to what came next.
The serviceman was fantastic, diagnosed the problem, and found it was the condenser fan motor. Being an older five ton unit, he said the motor wasn’t available and had to be ordered. I panicked a bit seeing it was already 86 degrees in the house.
The serviceman called his office from our phone and had the woman on the other end order the part and he stressed that we were in great need of it. He then left saying soon as it arrives that he would be back to install it.
Looking back years ago, I remembered that this particular motor was hard to find so I began searching the internet for a replacement. By the next afternoon I had located one and called CAC to find out the status of the motor that had been ordered. I figured if they found one right away I would take it, even if they added a little to the cost for their trouble. The woman at CAC said it wasn’t ordered because we needed to put a deposit down first.
“Were you ever planning on letting me know?” I asked.
She had no answer.
“How much is the motor that I need a deposit for?”
“450 dollars.” She said.
Hearing that I nearly fell off my chair. “OK, hold off on ordering,” I said, “I found one, brand new in the box for $45.00. I’ll give you a call when it’s in so the serviceman can come out and install it.”
She said, “Sorry, we only install our equipment.”
I told her, “Forget it, I’ll fix it myself,” and hung the phone up on her while thinking to myself, Jeez, at least take me down the block to Subway for lunch before you %&*# me.
Luckily, four days later, the motor arrived and I gathered up all the pieces that the serviceman had left laying loose around my A/C unit. I was able to put the motor, fan, wiring, and guards back together myself.
This was all completed 12 hours before I was scheduled to have surgery.
Thanks CAC, You’re never going to hear from me again. Our manual needs to be updated and our Homeowner Association President’s need to take a closer look at who we support and use. This includes the landscaping company that cut my lawn about a month ago. This real “class act” climbed off the riding mower, walked over to my hedges, pulled his (word deleted) out in broad daylight and began pissing on them. I have small girls living on each side of our home. Imagine the problems the association would have had if they’d been out at the time.
- 13th Floor2021.11.18Woodlands Residents Divided on New Home Development Proposal
- 13th Floor2021.11.11Public Hearing on the Woodlands Postponed Again, Waiting for Court Order
- Latest News2021.11.11OPINION: Vote No, City of Lauderhill Opposes 13th Floor Plan to Build Road onto 64th Ave
- 13th Floor2021.11.09OPINION: Say YES to the Woodlands Revitalization Plan