Florida AG strikes major legal victory over company that defrauded thousands of clients, strengthening consumer rights

Isabella HernandezFebruary 28, 2025

The AG's office has successfully obtained a permanent injunction against Revive Spas and More, LLC, barring them from operating in Florida — Credit: Unsplash

Tallahassee, Florida – In an overwhelming victory for consumer rights in Florida, the Attorney General’s Office has successfully obtained a permanent injunction against Revive Spas and More, LLC, therefore prohibiting its owners from conducting business inside the state. The landmark decision follows several consumer complaints regarding fraudulent techniques utilized in the second-hand hot tub sales.

Attorney General James Uthmeier stated the lawsuit against the company and its owners, Dylan Lee Placher and Chelsie Dawn Placher is finally done. Following a series of Consumer Protection Division investigations, the injunction finds that the company marketed often damaged, malfunctioning, or totally inoperative hot tubs.

“This company and its owners scammed Floridians by selling damaged, defective, dangerous, and inoperative used hot tubs—causing consumers to lose hard-earned money based on the company’s lies,” said Attorney General James Uthmeier in an announcement. “Thanks to our Consumer Protection Division, Revive Spas and More and its owners are permanently banned from operating in Florida.”

Under the terms of the Consent Final Judgment, Revive Spas and More and the Plackers are permanently barred from owning, running, or managing any Florida business. They are additionally banned from operating in any capacity with companies involving hot tubs, from accepting consumer monies in the state, from participating in any associated goods or services. Furthermore, the judgment restricts them from making any false or misleading statements, using or selling customer information obtained from their previous operations, and any activity that would violate the Florida Unfair and Deceptive Trade Practices Act.

The total monetary judgment imposed on Revive and the Plackers amounts to $471,095.50. However, due to the Plackers’ declared inability to pay the full amount, they are required to contribute $10,849.50 towards consumer relief. This sum will be distributed in pro rata payments to the affected consumers once received. Following this payment, the remaining amount of the monetary judgment will be suspended.

The decision is an important signal to companies operating in the state especially on the significance with which the Attorney General’s Office handles consumer protection. It also emphasizes how dedicated state authorities are to make businesses accountable for unethical behavior and guarantee safeguarding of consumer rights.

For those affected and the general public, the Consent Final Judgment is accessible online, providing full details of the case and its resolution. This lawsuit supports Florida’s position on preserving a fair and open market by indicating a major step in protecting its consumers against fraud and unethical corporate activities.

Isabella HernandezFebruary 28, 2025